The Institute of Banking Personnel Selection has made available the preliminary examination call letters for Customer Service Associates (CSA / Clerk XVI) scheduled to take place on 10 and 11 October 2026.
Quick Overview: IBPS CSA Prelims Admit Card 2026: Customer Service Associates Call Letter
| Organization / Authority | Institute of Banking Personnel Selection (IBPS) |
|---|---|
| Examination | Customer Service Associates (CSA XVI) Preliminary Exam |
| Exam Dates | 10 and 11 October 2026 |
| Mode of Test | Computer Based Examination (100 Marks, 60 Min) |
| Official Site | ibps.in |
Important Dates & Schedule
| Call Letter Available | October 2026 |
|---|---|
| Preliminary Examination | 10 & 11 October 2026 |
Examination Pattern & Shift Details
The CSA preliminary examination consists of 100 objective questions: English Language (30 Qs, 20 Min), Numerical Ability (35 Qs, 20 Min), and Reasoning Ability (35 Qs, 20 Min). Each section has a dedicated 20-minute countdown timer.
How to Download IBPS CSA Call Letter
- Visit the official website at ibps.in.
- Click on CRP Clerical / CSA on the home page.
- Select Common Recruitment Process for Customer Service Associates XVI.
- Click on “Download Online Preliminary Exam Call Letter”.
- Provide your Registration Number and Date of Birth / Password.
- Print your admit card and check your reporting venue.
Official Direct Links
| IBPS Admit Card Portal | Download Hall Ticket |
| IBPS Examination Calendar | Official Calendar |
Frequently Asked Questions (FAQs)
What are the exam dates for IBPS CSA Prelims?
The exam is scheduled on 10 and 11 October 2026 across multiple shifts.
Is sectional timing applicable in IBPS CSA exam?
Yes, each section has a strict 20-minute time allotment.